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Hotel Policy

1. Time

  • Check-in: started from 12h00 A.M, Check out: 12h00 A.M tomorrow.
  • Check in/out sooner or later would apply via prescribe rate.

2. The number of people in room
Room prices are specified for persons number:

  • Single Room (Single): 01persons /01 Queen bed/room
  • Double room (Twin): 02 persons / 2 small beds/room
  • Triple Room (triple): 03 persons /01 Queen bed + 01 small bed/room

If the room has any additional persons, receptionist will calculate additional fee.

  • Adults (12 years and older): 100,000/day
  • Children from 4 to under 12 years: 60,000 / day
  • Free charge for one children from 0 to under the 4 years that sharing bed with parents.

3. Policies Payment and cancellation:

Payment Policy:

+ Online booking, please prepay the room rate transfer via cash, Visa card, master card into the appointed account.
+ Guests booking please cash payment at reception desk, before check in
+ Group, long-term customers, please deposit 50% of the room rate.

Cancellation Policy :

+ No charge if cancellation is made before 05 days (from the date to).
+ Payment 30% charge if cancellation is made from 03-04 days (from the date to).
+ 50% charge if cancellation is made from 02 days (from the date to).
+ 100% fee if cancellation is made under 01 days (from the date to).

4. Promotion: 

The programs is announced in the "Promotions" for internal distribution and conditions specific for the various programs. Customers read the program content, conditions of payment and cancellation  before booking. 

Utility for guests of the hotel:

  • Free use of wireless internet in all rooms and public area.
  • Free tea and coffee, along with preparation tools and mineral water. 
  • The rooms have a bathroom, bath and shower. 
  • Most of rooms have private balcony, air window, city view.
  • Cable  TV providers in over 200 satellite TV channels as selectively  engaging. 
  • Providing services mini bar, TV with above 200 channels.
  • The rooms have air-conditioning with private controlling and the desk have small drawers.
  • Providing housekeeping from 8:00 -17h00, Kettle provided and free hair dryers. slippers